Privacy Policy
This Privacy Policy explains how Qiernexu Financial LLC collects, uses, shares, and protects personal data when you use our website, engage our services, or communicate with our team. We respect the privacy of visitors and clients and design our processes to use data responsibly. This policy sets out the categories of information we process, the lawful basis for processing, how long we retain information, and the rights available to individuals. If you have questions about how we handle data or wish to exercise your rights, contact our Data Protection Officer using the details in the Contact section below.
1. Information we collect
We collect information you provide directly and data collected automatically when you interact with our services. Information you give us includes contact details, organization name, job title, correspondence content, and documentation needed to deliver budgeting and advisory services. We may receive project financials, revenue and expense details, and other operational data required for forecasting. Automatically collected information includes device identifiers, IP addresses, usage data, cookies and analytics data that help us operate and improve the website and tools. We process only data necessary to deliver services, support client engagements, maintain security, and meet legal obligations. Sensitive personal data is not required for our standard engagements; if it is necessary for a specific project we will obtain explicit consent and apply additional safeguards.
2. How we use information and legal basis
We use personal and business information to provide budgeting, forecasting, scenario analysis, and governance support. Processing purposes include onboarding clients, delivering agreed services, maintaining communications, billing and invoicing, improving our models and templates, and responding to requests. The legal bases for processing are performance of a contract with the client, legitimate interests where our use is fair and balanced (for example to maintain system security and improve service quality), and, where required by applicable law, consent. Where we rely on consent you may withdraw consent at any time and we will stop processing for that purpose. We do not sell personal data. For marketing communications, we rely on consent or legitimate interest; recipients who opt out will not receive further marketing emails.
3. Cookies, analytics, and tracking
We use cookies and similar technologies to operate the site, retain preferences, secure sessions, and measure site performance. Essential cookies enable core functionality. Non-essential cookies provide analytics to help us improve content, measure engagement, and support product development. The cookie consent banner on the site controls non-essential tracking and stores preferences in local storage. Third-party tools used for analytics and embedded content may collect information independently; these providers have their own privacy practices. We minimize the data shared with third parties and ensure contractual safeguards. You may control cookies via your browser settings and the cookie consent controls on our website. Disabling certain cookies may affect site usability and features.
4. Data sharing, transfers and retention
We may share data with service providers who support our operations, including cloud hosting, analytics, email, and payment processors. Service providers are contractually required to process data only on our instructions and to implement appropriate security measures. For client projects we may need to share data with client-authorized third parties or advisors; we will do so only with the client's agreement. When data is transferred across borders we apply protections such as standard contractual clauses or other lawful safeguards. We retain personal data as long as necessary to fulfill the purposes described, for the duration of an engagement, and for a reasonable period after engagement termination to meet legal, regulatory, and contractual obligations. Retention periods vary by data type and purpose and are documented internally.
5. Security, rights, and contact
We implement administrative, technical, and physical safeguards to protect personal and client data, including encrypted storage, access controls, and periodic security reviews. No system is completely risk-free; in the event of a data incident we will follow applicable laws for notification and remediation. Depending on your jurisdiction you may have rights including access to your personal data, correction, portability, restriction of processing, objection, and deletion. To exercise rights or request information about our processing practices, contact our team at [email protected] or call +1 (415) 555-0199. You can also contact us by postal mail at Qiernexu Financial LLC, 845 Market St, Suite 1200, San Francisco, CA 94103. We aim to respond to requests promptly and within any legal time limits. For unresolved concerns, you may have the right to lodge a complaint with a supervisory authority in your jurisdiction.
6. Changes and effective date
This policy is effective as of the date shown on the page and may be updated to reflect changes in our services or regulatory requirements. We will post the updated policy on this page and, where appropriate, provide notice by email or other communication. Continued use of the site or our services after changes indicates acceptance of the updated policy. For questions or to request a copy of prior versions, contact our Data Protection Officer via the contact details above.